Gerente de Engenharia (m/f/d)

<p><strong>At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath.</strong></p>
<p>Founded in 2020, Superchat has become the platform of choice for <strong>10,000+ businesses worldwide</strong>, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, <strong>millions of messages flow through Superchat every single day</strong>.</p>
<p>We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.</p>
<p>We're <strong>100 people</strong>, <strong>profitable</strong>, and have raised <strong>€18M in funding</strong> (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.</p>
<p>We're hiring an <strong>Engineering Manager</strong> to lead one or more squads. You'll partner directly with the CTO to develop engineers, ship reliable software, and shape how our team works as we scale.</p>
<h2><strong>Who We Want</strong></h2>
<p><strong>Experienced engineering people manager.</strong></p>
<p>You bring 3–5+ years of people management experience in software engineering, ideally in B2B SaaS environments.</p>
<p><strong>Strong delivery leadership.</strong></p>
<p>You have a track record of leading squads of 5-10 engineers through full product and delivery cycles.</p>
<p><strong>Technically credible.</strong></p>
<p>You come from a strong technical background as a backend or full-stack engineer (former Senior Engineer or equivalent). You read code comfortably, engage on server-side architecture and trade-offs, and contribute meaningfully to technical discussions about the systems your squads own. Backend experience in Java/Kotlin is a plus, since our backend runs on Kotlin/Quarkus.</p>
<p><strong>Builder of strong engineers.</strong></p>
<p>Your former reports got promoted, took on broader scope, or grew into roles that better matched their strengths.</p>
<p><strong>Strong hiring instinct.</strong></p>
<p>You have experience hiring engineers and successfully closing high-quality candidates.</p>
<p><strong>Comfortable with difficult conversations.</strong></p>
<p>You are comfortable having clear, honest, and sometimes difficult conversations when needed.</p>
<p><strong>Clear communicator.</strong></p>
<p>You are fluent in written and spoken English. You communicate clearly across engineering, product, and leadership teams and create alignment through strong written and verbal communication.</p>
<h2><strong>Who We Don’t Want</strong></h2>
<p><strong>Pure delivery manager.</strong></p>
<p>You treat engineering as a ticketing oper