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Especialista em contrato de manutenção e faturamento EDL GmbH
Edl
Descrição da vaga
<p>Maintenance Contract & Billing Administrator (m/w/d)</p>
<p><strong>About our company</strong></p>
<p>EDL is a leading European provider of software solutions for Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), teleradiology, nuclear medicine, and AI-powered imaging solutions. With 180 employees and revenue of €30 million in 2025, EDL is the market leader in France and Switzerland and continues to expand across Belgium, Austria, and Germany.</p>
<p>Our presence in Germany has grown significantly in recent years through targeted expansion and the integration of Penta Services. We are now accelerating our development in this market through a major acquisition currently underway, which will further strengthen our position and support our long-term growth ambitions in the region.</p>
<p>About the Role</p>
<p>We are looking for a Maintenance Contract & Billing Specialist (m/w/d) to manage the full lifecycle of maintenance and software support contracts while ensuring accurate and timely invoicing. This role serves as a key interface between customers, Sales, Service, Finance, and Legal teams, ensuring contractual compliance and efficient billing processes.</p>
<p>Key Responsibilities</p>
<ul>
<li>Manage maintenance, support, and software service contracts throughout their lifecycle (creation, renewal, amendment, termination, and archiving)</li>
<li>Monitor contract renewals, pricing updates, and inflation indexation where applicable</li>
<li>Maintain and update contract and customer data in internal systems</li>
<li>Prepare, review, and issue maintenance invoices in accordance with contractual terms</li>
<li>Ensure billing accuracy and compliance with signed agreements</li>
<li>Track payments and support collection activities for overdue invoices</li>
<li>Manage purchase orders and administrative validation processes</li>
<li>Act as the primary contact for customer inquiries related to contracts and billing</li>
<li>Collaborate closely with Sales, Service, Finance, and Legal teams</li>
<li>Prepare regular reports and maintain contract and billing dashboards</li>
<li>Contribute to process improvements and ensure compliance with internal procedures</li>
</ul>
<p>Qualifications & Experience</p>
<ul>
<li>2–4 years of experience in contract administration, billing, order management, or a similar role</li>
<li>Good understanding of maintenance, service, and software support contracts</li>
<li>Basic knowledge of contract law and software licensing agreements</li>
<li>Experience reviewing contractual terms and supporting contract renewals and pricing adjustments</li>
<li>Strong organizational skills and attention to detail</li>
<li>Proficiency with ERP systems (SAP preferred) and Microsoft Office, especially Excel</li>
<li>Customer-focused with excellent communication skills</li>
<li>Fluent German and good English language skills</li>
</ul>
<p>What We Offer</p>
<ul>
<li>An international and collaborat
<p><strong>About our company</strong></p>
<p>EDL is a leading European provider of software solutions for Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), teleradiology, nuclear medicine, and AI-powered imaging solutions. With 180 employees and revenue of €30 million in 2025, EDL is the market leader in France and Switzerland and continues to expand across Belgium, Austria, and Germany.</p>
<p>Our presence in Germany has grown significantly in recent years through targeted expansion and the integration of Penta Services. We are now accelerating our development in this market through a major acquisition currently underway, which will further strengthen our position and support our long-term growth ambitions in the region.</p>
<p>About the Role</p>
<p>We are looking for a Maintenance Contract & Billing Specialist (m/w/d) to manage the full lifecycle of maintenance and software support contracts while ensuring accurate and timely invoicing. This role serves as a key interface between customers, Sales, Service, Finance, and Legal teams, ensuring contractual compliance and efficient billing processes.</p>
<p>Key Responsibilities</p>
<ul>
<li>Manage maintenance, support, and software service contracts throughout their lifecycle (creation, renewal, amendment, termination, and archiving)</li>
<li>Monitor contract renewals, pricing updates, and inflation indexation where applicable</li>
<li>Maintain and update contract and customer data in internal systems</li>
<li>Prepare, review, and issue maintenance invoices in accordance with contractual terms</li>
<li>Ensure billing accuracy and compliance with signed agreements</li>
<li>Track payments and support collection activities for overdue invoices</li>
<li>Manage purchase orders and administrative validation processes</li>
<li>Act as the primary contact for customer inquiries related to contracts and billing</li>
<li>Collaborate closely with Sales, Service, Finance, and Legal teams</li>
<li>Prepare regular reports and maintain contract and billing dashboards</li>
<li>Contribute to process improvements and ensure compliance with internal procedures</li>
</ul>
<p>Qualifications & Experience</p>
<ul>
<li>2–4 years of experience in contract administration, billing, order management, or a similar role</li>
<li>Good understanding of maintenance, service, and software support contracts</li>
<li>Basic knowledge of contract law and software licensing agreements</li>
<li>Experience reviewing contractual terms and supporting contract renewals and pricing adjustments</li>
<li>Strong organizational skills and attention to detail</li>
<li>Proficiency with ERP systems (SAP preferred) and Microsoft Office, especially Excel</li>
<li>Customer-focused with excellent communication skills</li>
<li>Fluent German and good English language skills</li>
</ul>
<p>What We Offer</p>
<ul>
<li>An international and collaborat
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